Returns & Exchanges

At Ollie, we want you to love every piece you wear, but if something isn't quite right, we offer easy returns within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Choose your preferred return method and download the prepaid shipping label provided via email.

3

Package Your Items

Place your items back in their original packaging or a secure mailer, ensuring the new shipping label is clearly visible on the outside.

4

Drop Off and Track

Hand your package to the designated carrier; you will receive a confirmation email once our warehouse has processed your refund.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing